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How to use
your device
Explore this SmartHeart® guide to set up and use your device. This explanation will help you with the initial setup and subsequent uses.
Know what you’re looking for? Jump to a section:
How to use
your device
Explore this SmartHeart® guide to set up and use your device. This explanation will help you with the initial setup and subsequent uses.
Know what you’re looking for? Jump to a section:
Setting Up Your SmartHeart®
After receiving your SmartHeart ECG, follow these steps to set up your device:
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1
Setup Your Account
After purchasing, you’ll receive a link to get started. Create a new password when prompted.
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2
Download the SmartHeart Pro App
Using the App Store or Google Play Store, download the SmartHeart Pro mobile application onto your smartphone or tablet.
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3
Insert the Batteries
Insert two AAA lithium batteries. Press and hold the button until the heart icon is blue and starts flashing.
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4
Pair Your Device & Log Into the SmartHeart Pro App
Open the SmartHeart Pro mobile application, log in to your account, and enter the PIN code (using serial number found on the back of your device). You’ll be prompted to pair your device.
If you experience or encounter any issues please reach out to our customer service team at support@getsmartheart.com or 1-877-777-9794.
Placing SmartHeart® on the Body
Correctly placing SmartHeart on the body can be done in three steps.
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1
Prep the Skin
Using tap water, dampen the areas of the body that come in contact with the electrodes. Ensure this step is done on the inner parts of the left and right arm, left waist area, and chest (under the center housing and along the belt where the built-in electrodes are located).
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2
Position SmartHeart®
Place SmartHeart against the center of the chest. On men, the device should be ½ an inch below each nipple. Women should place the SmartHeart under the breasts, as high up as possible. Tighten the belt, positioning the electrodes on moistened areas.
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3
Identify Belt Size
Drawing an imaginary line between the middle of the left underarm and the left hip bone indicates the chest size. Enter the belt size into SmartHeart Pro mobile application.
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4
Position Electrodes
Position the square electrode at the belt line against your bare skin, halfway between your navel and left hip where you applied water. Position the triangular electrode in the left armpit and the round electrode in the right armpit. Lower your arms to hold electrodes in place.
Performing the ECG
Once the SmartHeart® has been correctly placed on the body, you can perform the ECG.
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1
Launch the App
Launch the app, click “Perform ECG,” and follow the in-app instructions.
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2
Check Placement of Electrodes
Ensure all electrodes are in contact with the body and the app shows all electrodes are green. If the app shows an electrode in red, then readjust until it appears green. Tap the “START ECG” button once all electrodes are properly placed.
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3
Sit in a Comfortable Position
To perform the ECGs, sit comfortably, leaning slightly back with both hands between the thighs.
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4
Share Your Results
Once the ECG has finished, follow the in-app instructions to view your results and forward the ECG to your physician.
Understanding Your
SmartHeart ECG Report
Our 24/7 telehealth service allows you to perform an ECG in about 30 seconds and you'll
receive a full interpretation within 30 minutes from a US board-certified cardiologist.
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1
ECG Interpretation
Upon completing your ECG, a SmartHeart cardiologist will promptly review your results.
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2
Fast, Professional Recommendations
An in-app notification with guidance from a cardiologist in your state will be sent directly to your mobile device within 30 minutes.
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3
Personalized Guidance
In-app notifications are color coded:
• Green = No Urgent Findings
• Yellow = New ECG Findings
• Red = Seek Emergency Medical Assistance -
4
Schedule an Appointment
Schedule a telehealth appointment with a SmartHeart cardiologist if you’d like to discuss your report or anything else medically related.